Contact Us
Questions, corrections and ideas all arrive through one address, and this is the page for it. The directory lists 63 free walking tours across GuruWalk and freetour.com, each one run by an independent local guide, alongside the entry rules for the viewpoints, gardens and ticketed landmarks of the city. Since every reservation is made with the guide on their own platform page, anything about a booking itself is best raised there. Everything else about these pages can be sent straight here.
A page like this only works if it keeps pace with what is on the ground. Guides move a meeting point, a walk gains or loses a language, and entry rules at a named monument shift without much notice. If you spot something here that no longer matches the GuruWalk or freetour.com page it describes, say so. Name the page and the line in question. Fixes go in quickly.
- Details about any listed walk, whether the languages it runs in or where it starts, before booking a place with the guide on GuruWalk or freetour.com.
- A district, a language or a theme that feels missing from these pages. Name the walk you have in mind and it will be looked at.
- A GuruWalk page or a freetour.com listing whose link no longer loads.
- Word that a guide has moved a meeting point or retired a walk, so its page here can be set right.
- A rating, a review count or a duration that looks wrong anywhere on the site. Send the figure shown and the one you believe is correct.
Email info@freethingstodoinlisbon.com
After You Write
An email to this address goes to the people who build the directory, never to a guide. Wording, links and the facts on these pages are maintained here, so anything of that kind is fixed on this side. A reservation is different. Every walk listed is booked with its guide on GuruWalk or on freetour.com, and that is where questions about a place on a departure belong.
What This Site Cannot Do
This address is for questions about the site itself, not about the walks. Every one of the 63 free walking tours in the directory is run by an independent local guide, and a place on any of them is booked on GuruWalk or on freetour.com, depending on where that walk is listed. Changing a name on a reservation, cancelling or anything else to do with a booking has to happen on the platform where it was made, since an email here has no way of touching it.
No tip figure will ever come from this site, whether in an email, on a page or anywhere else. Each walk in the directory is free, pay what you want, and the amount a walker chooses to hand over at the end is that walker's own decision. If a request arrives asking for a suggested sum, the reply is the same every time: there is none to give, because the amount is each walker's own decision.
Anything that goes wrong on a walk is settled where that walk runs. A guide who starts late, a tour that ends early, a departure that never happened: each of these belongs with GuruWalk, or with freetour.com for the walks listed there, where a report goes straight to the operator behind the tour. This site can fix errors on its own pages, but it has no say over how any guide works.
One line needs saying without softening: after a booking is made, nothing that happens next sits with this site. The route taken, the speed of the group, the answers a guide gives on the street, all of it is the guide's responsibility alone. What this site stands behind is its own material: the walk descriptions, the meeting points and the free-entry rules for Lisbon. Where the city itself and the copy no longer agree, that correction belongs here, so send it.